Treating your team like a professional sports team means paying for top talent, fully utilizing every player, and investing in coaching as a non-negotiable. Lia walks through three lessons from pro sports that directly raise performance, reduce turnover, and build a team that can win when it counts. This episode is especially useful for founders and corporate leaders who keep wondering why results are not improving year over year.
This episode is part of the Business Strategy & Scaling Your Team series. Browse all episodes →
Mic drop moments
“…i’ve had to fire in, you know, less than two years time, quite a few people, and I really believe that I had gut intuition of that they weren’t right to start with.”
“…if you have tons of limiting beliefs about yourself and your abilities, it’s gonna feel really hard to implement any strategy.”
“…if you care, that’s actually better than 80% of managers out there that are like, oh, I haven’t even stopped to think about it.”
“…avoiding it makes it worse and it makes it scarier. It puts more pressure on everything.”
Episode highlights
The hiring mistake most founders make: ignoring gut instinct
Bridgitte’s first hard-won lesson from scaling a team is deceptively simple: listen to your gut. Even with an experienced recruiter and candidates who looked great on paper, she repeatedly overrode her instincts because someone had the right accolades. The result was a string of early exits that cost real time and money.
The fix is not a better interview scorecard. It is learning how you, specifically, make decisions. Bridgitte uses Human Design to understand her decision-making style, and she recommends literally closing your eyes and shifting attention away from the logical “head space” to the gut before making a big call. The actionable move: pause. You do not always have to have the right answer in the moment.
Decision-making as a leadership system, not a random event
Lia connects Bridgitte’s gut-trust framework to a pattern she sees constantly with business owners: every big decision feels like starting from scratch because there is no defined process behind it. One call you trust your gut, the next you overthink it, the next you defer to whoever is loudest in the room.
Taking even a short step back to ask “How do I want to approach decisions, and which ones should someone else own?” does two things at once. It clarifies your own process, and it reveals gaps in your team. If there is no one you can hand a decision to in any area of the business, that is a team-structure problem, not a confidence problem. Naming that gap is the first move toward solving it.
Delegating means hiring people who outperform you in their lane
Bridgitte is direct about what real delegation looks like: “I actually think you should make this marketing decision because that is your skillset.” The goal is not just freeing up your calendar. It is hiring people who can do the specific job better than you could, and then getting out of their way.
Lia frames the cost of not doing this clearly. Holding every decision and every task creates a ceiling on how big the business can grow. It also creates a ceiling on how engaged your team stays. At some point, people who want to grow will stop waiting for permission and start looking elsewhere. Demonstrating trust does not just benefit the team member. It compounds your credibility as a leader.
Connecting expectations, ownership, and rewards
One of the clearest structural points in the conversation: you cannot expect a team member to act like an owner if ownership is not written into their role and their compensation. If you want someone focused on growth but their bonus is tied to something else entirely, growth will not happen.
For founders and small business owners, this is actually an advantage over corporate. You have full control to make the connection explicit: here are the goals, here are your responsibilities, and here is exactly how you will be rewarded for hitting them. That clarity also changes who you attract in the hiring process. People who believe in the mission will self-select in.
Why avoiding hard conversations makes everything worse
Bridgitte names this as an area she has had to actively develop. As someone who wants energy to stay positive, her natural pull was to let friction ride. The problem is that two or three months of avoidance turns a small issue into real damage.
Lia’s reframe: feedback is not scary when it lives inside an ongoing relationship. Telling someone “I know how much you care about growing in this area, here is something that could have gone better, here is why, let’s do this differently next time” is a normal conversation when you have been having it regularly. It only feels like a crisis when it is the first honest exchange in months. Addressing things when they need to be addressed is not harsh. It is respect.
Inner work is not soft. It is the strategy.
Bridgitte’s most counterintuitive point: all the tactical strategy in the world stalls out if you are carrying unchecked limiting beliefs. She puts it plainly: if you do not believe in yourself as a leader, you will be a worse leader. And those beliefs are often not conscious. They were formed in childhood and are running in the background, shaping what you think is possible around money, success, and scale.
The tools she relies on include breath work (specifically hypno or theta breath work to reach the subconscious), journaling, personal development reading, and surrounding herself with what she calls “expanders,” people who have already done what you want to do. The shift she asks for: when you see someone who has built what you want, let that be proof you can do it too, not evidence that they are somehow different from you.
The move: take the action you have been deferring
Both Lia and Bridgitte close on the same note. Mindset is not just thoughts. It is action. If you have been listening, nodding along, and still not doing the thing you know you need to do, whether that is having a hard conversation, investing in support, or clarifying expectations for your team, that gap between knowing and doing is where growth stalls. The right time to start is now, not after some future milestone.
Related episodes in this cluster
- Ep 227: How to get your team to actually care about customer service. You cannot force people to care, but you can create conditions that make it easier for them to. Lia walks through three tools every owner has: setting behavioral expectations from day one, building proactive follow-up into how the team operates, and using recognition as a culture-shifter. This episode is especially useful for anyone with customer-facing team members or anyone whose team’s attitude reflects on the brand.
- Ep 222: What investing in your team could cost you (or earn you). Waiting too long to address a team problem does not make it go away. Lia walks through two real client stories, one that ended in a $250,000 loss and one that produced a record $1M revenue quarter, to show how the timing of your action determines the outcome. This episode is essential for any business owner who suspects a problem but keeps putting off the conversation.
- Ep 176: What does doing nothing actually cost your team? More than you think.. Cutting team support, coaching, and training to save money is one of the most expensive decisions a business owner or leader can make. Lia breaks down the real dollar cost of inaction through two case studies and hard stats on turnover, wasted hours, and lost revenue. This episode is essential for any founder, team lead, or manager who keeps kicking team problems down the road.
- Ep 142: What would happen if you managed your team like a pro sports team?. Treating your team like a professional sports team means paying for top talent, fully utilizing every player, and investing in coaching as a non-negotiable. Lia walks through three lessons from pro sports that directly raise performance, reduce turnover, and build a team that can win when it counts. This episode is especially useful for founders and corporate leaders who keep wondering why results are not improving year over year.
Want to go deeper?
The Ops Playbook. Systems and SOPs for teams that need to scale without breaking.
Full transcript (click to expand)
I love to focus on the inner work in my business, mentorship, and in myself as a leader and a founder, and some of the most powerful things that have really supported me. Our breath work in journaling and being open and then reading, you know, different books on personal development. I think entrepreneurship and growing a career, if you wanna feel really good while doing it yet slightly uncomfortable cuz you’re actually aware of your limitations or limiting beliefs is doing a lot of this inner work and a lot of the personal development.
Welcome to the Managing Made Simple podcast, where I bring a decade of experience working in some of the most influential companies in tech to help you navigate the ins and outs of being a people manager. From conflicts to feedback to delegating and more, we will leave no stone unturned when it comes to what makes us love managing, kind of hate it and everything in between. Doesn’t matter if you’re a new manager looking for some tips. Or a seasoned manager looking up their game.
Everyone is welcome to hang out with Managing Made Simple. Let’s go. Let’s go. Let’s go. Let’s. I know you’re here because you want to be a better manager, but I also know it’s often easier said than done. That’s why I put together a scorecard of 20 things that you can do this month and every month to show up better for your team as a manager, from positive feedback to recognition, to honoring those working norms that we know we gotta do, but sometimes forget.
This scorecard serves as a checklist and accountability buddy to remind you of all those things you gotta do to be a great manager. Download your copy today at liagarvin.com/scorecard. Welcome back to the show. I am so excited today to have Bridgitte Mallinson with me. Bridgitte is the founder and CEO of Gut Personal. She is a functional medicine dietician, business mentor, and the founder and CEO E O of Gut’s personal, a supplement company that empowers everyone to eliminate gut issues for good.
Through a personalized approach. Little bit more about Bridgitte. After healing a lifelong struggle with her gut, Bridgitte has spent a decade studying functional medicine and nutrition as a registered functional dietician. She became wildly interested in building and scaling her business in the pandemic, and succeeded in building not one, but two seven plus figure companies in under. Three years in business mentorship, Bridgitte supports high-achieving women who want it all in ultra successful business to feel amazing and to absolutely love their life.
And that is how Bridgitte and I got in touch. So I reached out to Bridgitte after I met her at an event and was like, oh my God, I need all of this, all that you bring to my life. And she has supported me as my business scaling coach for the last six months, really developing both the belief in myself and potential and the tactical strategy to know how to grow and scale my business. So thank you so much, Bridgitte, for being here.
Oh my gosh, this is gonna be so much fun. You and I get to have incredibly cool conversations all the time, and now the fact that it’s gonna be recorded and hopefully support. A lot of other people is wildly exciting. Ugh, I couldn’t agree more. And for folks listening, you know, one of the reasons that I was so excited to bring Bridgitte on the show is, you know, she went from a, being a solo printer to running a product-based business, product and service-based.
And in that built up a team. And there was a lot of learning lessons that we’ve talked about in our coaching that we’re just. So many gems to bring to this audience. And so let’s start with that. I mean, what’s something you’ve learned now a few years into running a business with a team that maybe you wish you knew a little bit earlier? Honestly, the biggest with hiring and scaling a team is listening to my gut intuition.
So I’ve always had support with growing the team from a recruiter. One of our investors is our lead recruiter for our company, and she’s always supported us with bringing in really great talent and. Been very successful, but there were some things with early hires that I felt a little off by. Like my gut intuition was kind of like, Eh, they, they look sparkly. They have all the accolades, they have the skillset and the experience, but like our core values don’t seem aligned.
Mm-hmm. Or something just didn’t feel right. And I honestly wish with whether it was a full-time team member or a contractor, that I would’ve listened to my gut more when I was. Scaling my team because I’ve had to fire in, you know, less than two years time, quite a few people, and I really believe that I had gut intuition. Of that they weren’t right to start with. Yeah. Yeah. And so I’m curious cuz you know, and, and you know, I’ve talked about this a lot is a lot of times, and especially for women, we are trained against trusting our gut.
It’s like, use your head, get all the research, the facts, you know, you have this great recruiter, I should be trusting that. And so what are some of the ways you help folks tune back into their gut when they’re not used to trusting it? Yeah. I think it’s more, it’s learning about how you. As a person make decisions. So I use a lot of human design in my business. Mentorship, you know, something that we’ve worked on with you a lot is trusting your gut.
For an example, you are a sac. Manifesting generator. So what the sacro part means is your gut knows in the moment the right or wrong answer. Mm-hmm. And so actually, like I’ve had you, and this is something that people can use at home, like actually shut your eyes, like shift your focus to your gut instead of like, We make so many decisions from like looking up and thinking about what is logically in our head space, right?
Yeah. So like actually like shutting your eyes, tuning in. And I think in a business that’s moving and growing so quickly, it’s hard for us to tune in. It’s hard for us to even pause for five seconds to listen to our gut intuition. So one thing that I do recommend is, Tuning into how you work better. I use human design a lot, whether it’s human design or Enneagram, and then actually like pausing. Pausing with big decisions, not needing to always have the right answer in the moment.
You know, taking time for yourself to listen to what your intuition is. I think that’s like. Sounds so simple, but it’s so wildly important. Yeah, I couldn’t agree more. And I mean, one of the areas that I focus on with business owners and entrepreneurs with my ops playbook is understanding your decision making process. Mm-hmm. Just as you’re saying, I mean, if you’re feeling like I’m, I’m always a bottleneck, or I’m never, you know, I, I feel like I can’t trust myself or, you know, people are coming to me all the time and I could be delegating more.
I think that symptom, what you’re talking about is that we actually haven’t thought about what is our process for making decisions. Mm-hmm. We haven’t thought about how to think about it more confidently. And so it feels like every time is like a new random processor. Like, okay, this time I trust my gut. Next time I overthink it this time, whatever. And if we take a step back and say, okay. How do I wanna approach decisions? Mm-hmm.
Which ones do I wanna make? What do I wish that a team member could make for me? Because that can also point to where there’s a gap in your team. Like if, if you don’t have anybody that you can delegate decisions to for any parts of your business that’s a little bit less about you and more about the gaps in your team. Mm-hmm. And you can say, Hey, I need a right hand person. Or, you know, I need an ops person, or I need a.
You know, whatever it looks like. But I love that point because it’s, it’s bringing that thoughtfulness into how we want to approach pretty, you know, both strategic and tactical things. And if we can’t trust our safe to make decisions, like we’re gonna have a lot of, we’re gonna be slowing things down quite a bit. Yeah, absolutely. And I think, you know, something that I like to do as an entrepreneur is I like to move fast. A lot of us entrepreneurs do, and even if you’re not an entrepreneur listening to this, my guess is that you’re someone who wants more.
You want more success out of your team, so you don’t have to be an entrepreneur to connect with this conversation. We move so quickly as women who want more, and so it’s causing. And listening to that, that’s really powerful. Yeah, absolutely. So we talked about trusting your gut and really understanding, you know, the human designer, the anagram, which a lot of times is about the motivations, the fears, really tuning into yourself. And I’m curious, you know, as really the mind behind the business, you, you created this really successful coaching business, now you have this product business, you know, how do you balance directing versus empowering, like these different hats that you have to wear as a leader on your team?
Oh gosh, that’s such a good question. I mean, to be honest, I think I have a lot of natural leadership ability and I’m tuning into what that looks like. And you know, as I grow a team, it’s, it’s not just like the coaching aspect of me, like kind of coaching my team into empowerment or them being self-led because I can’t make every decision, right? Yeah. So it’s something that I’m working on, but also think I have a strong natural ability in that I also believe in.
I think if I didn’t believe in myself as a leader, I would be a much worse leader. You know what I mean? If I didn’t believe that I had the skills to do what I’m doing to scale these businesses, then I wouldn’t be as successful in doing it, if that makes sense. So like my belief in self plays a big role in my success as a leader and my confidence, you know what I mean? And, and also being able to, Confidently say I, I don’t have the right answer.
I actually think you should make this marketing decision. Because that’s your skillset, you know what I mean? So it’s, it’s being discerning where my zone of genius is and it’s really important. Yeah, absolutely. And I love that example for folks, whether you’re in the corporate world, managing, you know, a, a team, managing managers or as a small business owner is, we wanna be hiring people that could do that specific job better than we could do it.
Yes. Because that’s how we scale and grow. And when you go to a team member and say, Hey, you know, this is your area, can you make the call here? Not only does that demonstrate we trust them and you know, we allow them to solve it differently and better than we would’ve solved it. Yeah. And that’s like the best possible outcome. And so when we are holding on to every decision, every task, feeling like only we can do it, that’s gonna put a box around the size that we can grow.
As a business, it’s gonna put a box around the growth of our team. You know, in whatever sort of company that we’re in. It’s gonna start to have people looking for other jobs, because, let’s be honest, there’s a certain point I think, when anybody reaches a point where they want more. Mm-hmm. They wanna be more of a leader. They wanna be able to share their ideas, even if, you know, they appreciate having a lot of guidance and all the structure, people want to be trusted.
Like that’s sort of like the Maslow’s Harker needs this act, self-actualization, and so I love that point as. You know, the more you demonstrate trust, the more it actually fuels confidence in you as a leader. Yeah. And I think for folks that are maybe struggling with this, they feel like, well, I don’t have that confidence, or, you know, I don’t know if I believe in myself. It’s to, you know, get support, listen to this show, you know, get, get support on how to, either it’s mentoring, a coaching or training to, to build up some of these concrete skills.
And then I would say back to the first answer, start trusting your gut and tuning into that intuition about how would you wanna be led. You know, what would you want to, what’s the ideal way that you show up for your team and bring that intention? Because I think if you’re focusing on, if you care, that’s actually better than 80% of managers out there that are like, oh, I haven’t even stopped to think about it. Yeah, absolutely.
And you know, as I’m thinking about this too, it is like investing in the right support when you need it. Yeah. So like for example, you know your ops playbook, that is so brilliant. It’s like knowing as a leader when you need that out. Outside support. Is it now? Is it six months for now? Did you need it six months ago? Okay. You better freaking invest now. It’s like having that intuition too, and the awareness to know, okay, I can’t, even though maybe I am a really great natural born leader.
I can’t get to this next level for us. I don’t believe that we can get to the eight figure level without support, more support for my team and, and more development of my leadership skills and their leadership skills as we grow in operations team, a marketing team, you know, everything like that. They need to be great leaders too. And I think the awareness piece is somewhat of what the ops playbook brings, right? It’s like, yeah. It’s showing you gaps.
It’s showing where you need to focus and sometimes when we’re so in it as founders or managers, that it’s like it’s really hard to see what the problems are to focus on or, you know what I mean? What to focus on in general. Yeah. Exactly, and then it can start to feel too big, too vast. And that’s something that the ops playbook is about, is really honing in on really specific simple shifts and optimizations you can make on your team.
Mm-hmm. You know, for example, having. If you bring your team together once a week to, to connect about, you know, whatever’s top of mind, talk about wins, having a clear agenda, having like, hey, we start, we start on time, we end on time. We meet for 30 minutes or an hour, and knowing exactly what you’re gonna talk about, think about how much time that saves. Like if you have a five person team and you’re going over that meeting 15 minutes every, every week because you just kind of didn’t have that clarity for your personal hourly rate and that of your team, it’s like thousands of dollars a month that you could be optimizing somewhere else.
And so I think, you know, the more we are figuring out what are the little things that are getting in the way, something I talk about a lot and I, I know you focus on in your business is really with your team, is, you know, connecting the priorities to the expectations. And then how are people rewarded and compensated. Yeah. Like, you’re not gonna have a team member focus on, you know, growing the business if they’re actually just rewarded for something else, right?
If you want someone to be focused on marketing or growth and have this shared sense of ownership. Then it has to be delineated. Like that’s their job responsibilities. Yeah. And then it has to be delineated. Well, that’s how you get a raise or a bonus. Mm-hmm. Or promoted. Mm-hmm. And this like connecting the dots across the board. I mean, this is something that I wish so much was more the case in the corporate world. I think a lot of times I.
What we’re asked to do, especially with collaborating, you know, it’s not, it doesn’t show up on the On the performance review. Yeah. So for smaller businesses, we actually have full control over making it really clear, like, here’s our goals, here’s your expectations, and you will be rewarded for that. Yeah. And that small shift can optimize your business so much. Yeah, I love that too. And then you’re also, when you’re going through the hiring process, you are hiring team members who like believe in the vision, believe in their work so much more.
And it’s like this more sense of ownership that I, you know, was just on another podcast saying, I’m creating the company that I wish I worked for. Yeah. And I think that’s such an opportunity for us as founders. Is that we can create truly anything that we desire. And then what you’re talking about is kind of bringing these two together, is building this business that we really want and crave and wish was there when we were in corporate or as a job opportunity.
And then also creating some structure around it. Yeah. You know, what does that actually look like? Not just willy-nilly throwing a company together, cuz my first business was willy-nilly throw a company together. Oh wow. We made seven figures in revenue. That was. Fun, but it was based in a lot of purpose and passion, which is so important when you’re scaling your company. You know, we’ve scaled. Two companies to seven figures in 16 months. Same timeframe, both companies, which is just a hoot to me.
But there was, in that beginning stage, there was so much purpose and passion that that was easy, right? Mm-hmm. But it’s like you have to think about your next level. If I did the same things, From zero to seven figures that I’m gonna do seven figures to eight, it will not work. I will feel like I am trying to push a boulderer up a hill. Yeah. Whereas you know, now what’s important when you’re a leader like we’re talking about is, is being aware of where the blocks are.
Being aware of where you need support, and listening to your gut in that, who’s the right person to support you if you keep listening to this podcast? Week after week, and you’re like, oh my God, I really should invest in that ops playbook, but you’re not doing it. That’s also not being a good leader. That’s not giving your team the right support that they need or giving yourself the right support that you need to grow. So it’s being aware and then also taking the action.
Yeah. I love that point because, you know, I, I’ve heard mindset is, is not just thoughts, it’s also action. Mm-hmm. And that’s what you’re speaking to is we can believe, you know, we can think about things all we want, but if we don’t take action, that’s where we get stuck. Yeah. And, and you’re so right, like the, the way that we get different results is by doing something differently and making a shift and, and having that humility.
I mean, I think a lot of times, When a business owner comes to me, they say, oh, is it, is it too late? Should I have done this earlier? And I say to them, it doesn’t matter. We’re here right now. Like, yeah, you have made the decision to figure stuff out in your company, in your team today. Let’s, let’s move forward and we’re gonna figure out, you know, so that may, you know, maybe next time, like you sort of recognize signs earlier, but it’s not really about going.
Backwards and beating ourselves up and saying, ah, what, you know, because today is the first day, like that’s when I think we can make the most impact. And by telling your team members, Hey, I recognize things could have been a little bit more clear. Mm-hmm. I recognize that in order to grow, you know, we’re gonna need a little bit more, you know, specifics around this or I really want to make sure everyone knows what success looks like.
You can literally have that conversation anytime. You don’t have to wait for some big change or some bad thing to happen or some shift, like you can, everyone on this listeners can say to their team member, Today, like, how can I better support you? Mm-hmm. You know, what would it look like to, you know, feel more clear about, you know, what success looks like. Do you have any feedback for me? These kinds of things we can do anytime.
Mm-hmm. And the more we do them, the more it creates safety for our team members to be coming forward and sharing ideas and the easier this whole thing gets. Yeah. One thing too, on that note that I’ve learned from you is to have those hard conversations more often. Yeah. And I think that’s something that I’ve had to work on and grow as a leader because I want, you know, as an Enneagram seven, I want everything to be happy, go lucky and fun all the time.
But when a team member’s not performing or when I feel that there’s something off in the team, it’s having those harder conversations. More often, you know, addressing things when they need to be addressed versus like letting them go two to three months down the line and create more havoc. So I think that’s so important too, is being able to have those hard conversations and giving feedback to your team members. That doesn’t feel always a hundred percent positive.
Yeah, it’s so true because avoiding it makes it worse and it makes it scarier. It puts more pressure on everything. And you know, being, once you build a relationship with your team members saying, Hey, I know how passionate you are about growing in this area. I know how important this thing is to you. Here’s something that could’ve gone a little bit better. Here’s why, and let’s do this next time. Like that’s not a scary conversation. Yeah, if you’re having that regularly.
But if you never give feedback, if you avoid it and you blow up or something because you’ve been holding all this in, or you get really frustrated cuz you are always kind of picking up the slack as the, as the business owner, if no one feels like an owner, like we’ve already talked about it, if, if you feel like you’re the only one that really cares about this is growing this, that’s gonna build resentment, which will often come up in different ways.
So, yeah. By having those hard conversations more often demystifying them, that makes it a lot easier and a lot smoother. And as you called out, it doesn’t mean every conversation has to be positive. You can have hard conversations when you’ve done that legwork. Yeah, absolutely. One thing I know we’ve talked a lot about in our coaching, and you touched on a little bit, is this focus on inner work, right? Along with having this plan to scale, along with having the vision really mapped out, like share more about how.
You started to focus on this for yourself as a business owner and yeah, some of the tools that you find, and we talked about trusting your gut, but some of the other tools that you find, find so valuable for leaders to, to be tuning into on this inner side. Yeah. I honestly think, you know, I say like business growth is like 50% strategy and 50% inner growth, inner work and growth and things like that. I think that’s true to a point, but I also believe.
If you are doing no inner work, or like, that can almost be more important than strategy because if you have this belief in yourself and or let’s, let’s say the opposite, if you have tons of limiting beliefs about yourself and your abilities, it’s gonna feel really hard to implement any strategy. So I love to focus on the inner work in my business mentorship, and in myself as a leader. And a founder and some of the most powerful things that have really supported me are breath work in journaling and being open and then reading, you know, different books on personal development.
I think entrepreneurship. And growing a career. If you wanna feel really good while doing it yet slightly uncomfortable cuz you’re actually aware of your limitations or limiting beliefs is doing a lot of this inner work and a lot of the personal development. So I love breath work. I know you love breath work too. It can be so powerful because what’s running the show are our subconscious beliefs in our subconscious. Was really formed when we were children, and sometimes that’s really a hard connection.
I think sometimes for more of my like logic based entrepreneurs, right? They’re like, no way that like my beliefs that I formed during childhood are having any effect on me scaling my seven vigor business now. Like how does that make sense? But it’s, you know, basic science that we have this subconscious that runs the show, that tells us what we can and can’t do. That tells us our beliefs about money or success or what that should look like or what it could look like for us based on typically what our family believed in our parents, and, you know, our environment.
I come from the Midwest, and so I always believed that coming from the Midwest, I’d never be someone who makes money. And I didn’t realize how ingrained in me that was until I started doing the inner work. And I was like, wait a minute. Consciously that doesn’t make sense. Right. Yeah. Consciously, just cuz I’m from Ohio, of course I could make money. But no, I had this deep-rooted belief, and I even remember my dad saying growing up like, oh, we’re not those type of people we’re from the Midwest.
You know what I mean? Yeah. And so acknowledging and being aware of some of these things and then actually having a modality that will shift us. Into belief that will allow us to rewire what our subconscious believes. You have to go deep. You can’t just, journaling will not do that. Simply, that’s why I love breath work, specifically hypno breath work or theta breath work. Something that really you’re able to shift your brain. Love that. It’s wild.
It is. And, and for folks listening, I mean, I think the first thing I hear, I know you hear is I would do that, but I don’t have time. Or you know, when am I gonna have, and it’s like, what takes more time than having to redo and redo and redo or get it wrong or whatever it is. Things because you didn’t fully have the belief and so you undercharge or you, you know, didn’t invest in something or.
You weren’t clear with if you’re, you know, if you’re a manager in the corporate world, you weren’t clear on priorities or you didn’t give that feedback because you don’t have that confidence. That belief, and this is all time optimization. Yeah, I mean I think the power of inner work is that it truly is about collapsing time and you’ve proven that by building two, seven figure businesses each in 16 months. So this is, that I’m guessing, had a big part in that.
Like it is huge having these tools. That you weren’t waiting and going. I hope I start believing myself later once I’ve seen it to believe it. Oh yeah. And I, you know, there’s so many other things too that I do in my daily life that I think are really supportive. I surround myself with people who think really big, who mm-hmm. You know, have done really big things. I call them expanders. They expand what you believe is possible.
About yourself. And so if you see someone, maybe you’re listening to this and you are an entrepreneur working to scale your business, you can look at my journey and say, because she did that, I can do it too. But what most of us, especially as women say, is she did that. She’s different than I am. And that is very disempowering. So I want you to make that shift, right? If you’re listening to this, If someone else is doing something you wanna do, let her be that picture that you can do it as well, that belief in yourself as well.
And then so having expanders around and making sure you’re filling your cup with these positive examples of things that people are doing. I think it is really important. And then I forgot the other thing. So we’ll stick with expanders, find those expanders. Absolutely. Well, I’ll add, you know, and catching those negative and limiting beliefs, you know, and sort of not letting them be a snowball rabbit hole into like doomsday. Yes. And I think, you know, one thing that I talk a lot with folks I work with is, you know, catching that and reframing it.
It’s not about look on the bright side, it’s saying, okay, like, what other evidence do I have? And this is something we’ve talked about. I think both of us talk about it with. With the folks that we mentor and coach is, you know, when, a lot of times when we are feeling stuck, it’s because we form this conclusion based on limiting beliefs, not on facts. Mm-hmm. And you know, when we say things like, let’s say you’re a business owner or manager, and you say like, my team’s never listening to me, no one’s ever doing anything.
Right? It’s like, well, you know, what else is here? What might be going on? Mm-hmm. And likely it’s that you haven’t been clear on expectations. Or priorities changed and things were confusing, or everything’s a fire drill, so people are working on a fire drill, but it’s just not the same one as that you thought the fire, biggest fire was. Mm-hmm. And so when we stop and say, Okay, what are really the facts? What else do I know?
What’s here? What might be going on with the team? What, where could I have done something differently? And we start to use these open-ended questions. We get out of this absolute thinking where the limiting beliefs have decided the, the reality and what’s gonna happen next. Mm-hmm. And then we can move forward. Yeah. Yeah. I think it’s that awareness of where you’re getting stuck is so important. Whether it’s belief, whether it’s strategy, whether it’s team, again, that’s like.
Your discernment as a leader is like, can you figure that out? So I think that is so powerful. So before we wrap, I would love for you to talk a little bit about gut personal, you know, what it is, how folks can, you know, learn about it or how it might help them. Yeah. So I’m just gonna tell a quick story of how I even got into entrepreneurship and how. You know, I’m a functional medicine dietician by trade, so I’m not, I did not go to business school.
I was in college becoming a registered dietician when my health was at its worst, and I really was frustrated because I was the healthiest eater yet. I was on five different medications for thyroid issues and migraines. A D H D. I couldn’t go to the bathroom every day, and so I was on medications for that. Hormone imbalance, you name it. I was getting prescribed a different medication and that didn’t make sense to me. And this is something that we always question as you know, high powered, high functioning women is like, if there’s something that doesn’t make sense to us, we go find the solution, right?
Like, I didn’t take like all of these medications, meaning that something was wrong with my body. I was like, this doesn’t make sense. How is there so much wrong with my body yet? I’m like the healthiest eater and I’m doing everything I’m learning in college. And so I went on to grad school and I found functional medicine. And what functional medicine aims to do is get at the root cause of a dysfunction is to say, okay, yes, you have all of these symptoms.
But why? And again, there’s so many parallels of functional medicine in business. You know, if there’s something wrong in business, what’s the root cause? Not just what’s the symptom. The same thing about our health, right, is getting a little bit more inquisitive. And so I found functional medicine. I did a poop test, which told me that my gut was a mess and it was the root cause of. All of my issues. And so I healed it and in six months time I was off all medication.
And it was incredible. For the first five years of my career, I was always building my career within other companies and was a manager. And while I loved that, there was something within me that was like, you need to do something bigger, on a bigger scale here. And for me, that meant going on my own cuz I always wanted to be an entrepreneur. I just didn’t have the guts to do it until the pandemic hit. And so when the pandemic hit, like I said, I launched my business.
It was called Well by Bridgitte, and that, you know, scaled, it grew really quickly and the reason it scaled so quickly was not cuz I had any sort of team figured out, it was because I was just so focused on my purpose and passion of helping other women that were like me that couldn’t figure out all of their health issues that were going to the doctor and their labs were normal. And another big question I asked myself as I grew that company is, how do I help more women?
How do I not help hundreds, but how do I help millions? And I think that’s also a key. To success when you’re scaling your business is asking yourself bigger questions or just a kind of a key to success in life if you really are someone who wants a big abundant life, is asking yourself more big abundant questions. And so I asked myself, how could I help a million women instead of a couple hundred? And that’s when I pivoted into having a physical product company of scaling a supplement company.
And so we’re really based in personalization. That was. You know, as an entrepreneur what you really have to do is see like, how are you doing things differently? You know, what’s your differentiating factor? And I knew mine. I was like, well, these supplement companies are doing it all wrong, you know? And they’re also, they’re not personalizing supplements to someone’s root cause. They’re just banding symptoms. They’re acting like conventional medicine, but in a more natural way. And I was like, that doesn’t work for the long term.
That doesn’t help women feel confident and amazing in their bodies. And so I wanted to bring this personalized approach, and then I also wanted to grow a company in a different way in terms of marketing. You know, the biggest way we’ve grown our company is through affiliate marketing, and it’s based in connection. And similarly to having a service based company, it’s really focused on having a. Great. No, like, and trust factor. Yeah. And so that’s how you know my health journey really plays a role in what I’m doing now.
It’s all I’m doing now, you know? Yes, I’m a business owner, but my purpose with that is to serve the woman that I needed. I needed this company. I needed gut personal 10 years ago. I sometimes need this company today as I, you know, as health changes and everything like that, like. We all need this pers and deserve to feel our best. And how we feel our best is this personalized approach. I love that so much.
And where can folks find more about Good Personal Gut personal.com? The biggest and free to start working with us is to take our quiz and which I’ll make sure you have the link for the show notes. And you can use Code LIA at checkout. So we made that. Code just for your listeners and you guys like take action on your health. If there is one foundation that everyone needs, whether you’re an entrepreneur or a manager, you need great health to crush it.
So you can go to gut personal.com or on Instagram. We share a lot of good stuff there, gut dot, personal. And then if anyone wants to connect with me directly, I’m @BridgitteMalli on Instagram and I there you’ll find. Just golden retrievers, business inspiration and behind the scenes of what growing a company looks like. Awesome. Thank you so much. And as everyone probably recommends it, the miracle worker is truly is the miracle worker. I mean, this is your best selling product, right?
The magnesium. Oh yeah. Supplement and. Like, you gotta try that one everyone. I mean, and now it’s available on Amazon, right? Yes. So that’s another, yeah. But I would say to get it directly from the source. Cause then you can take the quiz, but Awesome, awesome Products. Like literally transformational, making you feel better, sleep better. Yeah. Like magnesium really supports, you know, going to bed with less stress, less the thoughts in your mind. Yeah. So this is one that’s just transformational, so it really is so good.
And. It’s so funny. I always envisioned that my company would have magnesium as the bestseller because it really is a miracle worker. That’s why I named it that. Like it is so shifting and so if there’s one supplement every single person needs to be on, it’s magnesium for sure. Awesome. Well, anything you wanna leave our listeners with before we wrap? Gosh, take action where you need to take action, whether it’s your health, whether it’s investing in the ops, playbook, whatever it is for you intuitively, that thing that you’re not taking action on, take the action.
Well, thank you so much. I will make sure to include everything you talked about in the show notes and definitely check out Bridgitte and Gut Personal. Thank you. Thanks. That’s all I have for today. Thank you so much for tuning in to the Managing Made Simple Podcast where my goal is to demystify the job of people management so that together we can make the workplace somewhere everyone can thrive. I always love to hear from you, so please reach out at liaarvin.com or message me on LinkedIn.
See you next time.
Questions this episode answers
How do I know when to trust my gut during the hiring process?
If something feels off about a candidate, even when they have all the right credentials and experience, that feeling is worth paying attention to. The skill is learning how you personally make decisions, whether through tools like human design or the Enneagram, and actually pausing before committing. Founders who move fast often skip that pause. Taking even five seconds to shift your focus away from the logical checklist and tune into your gut can prevent costly hires you end up having to undo within months.
Why does delegating decisions to my team feel so hard, and how do I start?
It feels hard because most founders and leaders haven't built a clear system for which decisions belong to them and which belong to their team. The fix is to think intentionally about your decision-making process, identify which calls you wish someone else could handle, and use that as a map for where your team has gaps. When you hand a decision to the right person and say this is your area, you show trust, you get a better outcome than you would have produced alone, and your team members grow. Holding every decision caps your growth and eventually drives good people out.
How do I build a company culture where team members feel like real owners?
Connect the dots between priorities, expectations, and rewards. If you want someone focused on growth, that has to be written into their responsibilities and tied directly to how they earn raises, bonuses, or promotions. When those things are misaligned, no amount of enthusiasm will create ownership. Founders have a real advantage here because they control all of it. Being transparent with your team about goals, clarifying what success looks like, and asking for feedback regularly creates the safety and shared purpose that makes people care the way you do.
How do I get better at giving hard feedback to my team without avoiding it for months?
Have the conversation sooner and more often, even when it feels uncomfortable. Avoiding feedback makes it scarier and lets small issues compound into real damage. When you already have a relationship built on regular check-ins and honest communication, saying something like I know how much you care about this area, and here is what could go better next time is not a scary conversation. The longer you wait, the more pressure builds, and the more likely frustration leaks out sideways. Frequent, caring, specific feedback is far less painful than one big blowup.
What inner work practices actually help founders and leaders perform better at work?
Limiting beliefs formed in childhood, often around money, success, or worthiness, run quietly in the background and block you from implementing even a solid strategy. Breathwork, specifically hypno or theta breathwork, can shift those subconscious beliefs in a way journaling alone usually cannot. Surrounding yourself with people who have already done what you want to do, what Bridgitte calls expanders, helps rewire what you believe is possible for yourself. The investment in inner work is not separate from business performance. It collapses the time it takes to get results by removing the beliefs that slow you down.